2-Room Shampoo Steam Clean

Cancellation Policy

-Vacuum prior to arrival for even greater results. -Technician will call and/or text customer when en route. -We accept payment in form of; Cash and Debit/Credit Transactions. Card Fees may apply. -A $35 deposit fee may apply to reschedule a new appointment. -We have a 15 minute grace period, After 15 minutes our technicians will be advised to leave & head to their next job. -Our minimum service fee is $60. - All sales final no refunds. -Dry time is approximately 2-6hours, if there are any concerns you have up to 24hours to reach out to our office. After the 24 hours we are no longer liable for dissatisfaction/service received. -Due to liability our technicians are not permitted to move any furniture. We can gladly clean around it. -Due to liability furniture must be removed prior to technicians arrival. Technicians are not responsible to clean areas addressed after walkthrough unless payment is taken. -All services may be quoted rough estimates over the phone however are required to be assessed by certified technician upon commencement of service. -If customer cancels less than 24 hours prior to appointment a $35 cancellation fee may apply. (Does not go toward next appointment) -Company is not responsible for any damage to tile, rugs, upholstery, carpet and or other delicate fabrics that require special cleaning instructions that customer did not advise technician prior to commencement. -Our company is not liable for any damage done to clients personal belongings not removed, covered, and/or set aside prior to technicians arrival. -Please be advised our company utilizes safe high quality premium chemicals that specialize in customers homes, however when clients use their personal products company is not responsible for how it may or may not react. Should you have any questions or concerns, feel free to contact 440-723-1274.

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